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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cameron Hill

Cameron Hill

September 14, 2026

5  out of  5
rating by Cameron Hill
"Nicci was very helpful and super friendly"
We responded:
"Thank you for the 5-star review of Eric Schrumpf’s team - we really appreciate your kind words! "
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Alex Kwiatkowski

September 14, 2026

5  out of  5
rating by Alex Kwiatkowski
"Always helpful. Always answer the phone"
We responded:
"Alex, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Johnny “Saint” T.

September 11, 2026

5  out of  5
rating by Johnny “Saint” T.
"Environment is welcoming and each of the agents are nice throughout our time with them, from beginning to end- They haves helped!"
We responded:
"Johnny, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Karlee Parmenter

September 8, 2026

5  out of  5
rating by Karlee Parmenter
"Super kind and nice 💗"
We responded:
"Karlee, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Godfrey. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Eric Schrumpf and Team "
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Matt Woulfe

August 31, 2026

5  out of  5
rating by Matt Woulfe
"I have been a customer for many years. The office ladies are great and knowledgeable. Transferred my truck insurance for the old to the new in a couple of minutes and updated my billing. Always very friendly."
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Daphne Anderson

August 27, 2026

5  out of  5
rating by Daphne Anderson
"Eric has some of the BEST people in his office. Meredith and Gail are very patient and understanding. They take the time to make sure you understand what you're getting and treat you with respect. I highly recommend this office!"
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MONICA WHITE

August 27, 2026

5  out of  5
rating by MONICA WHITE
"I definitely appreciate the staff and their willingness to help me whenever I call. GREAT CUSTOMER SERVICE!!"
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Elizabeth Luebbert

August 25, 2026

5  out of  5
rating by Elizabeth Luebbert
"Everyone is always very friendly, helpful, and knowledgeable. They are always quick to solve any problems!"
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Mallory Keay

August 25, 2026

5  out of  5
rating by Mallory Keay
"Have used this office for multiple years now. Everyone I’ve ever spoken to over the phone has been extremely friendly. Debbie, in particular, was very kind and knowledgeable in helping me get set up with our new insurance policy this month. Would highly recommend this office!"
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ashton springman

August 25, 2026

5  out of  5
rating by ashton springman
"Their service is excellent, and the staff are always friendly, helpful, and quick to answer any questions - in which I have a lot!!! They genuinely care about their customers and make the whole insurance process easy and stress-free. I highly recommend them!"
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Deborah Mosby

August 25, 2026

5  out of  5
rating by Deborah Mosby
"I have been with State for 3 years and so far it's been good. The Staff is wonderful. Everytime I call I get help and good service and when they say they will get back with on something they do. I think this Office has been wonderful to my Daughter and I. Thank you all so Much. I be calling there like I really know each of them because that's how comfortable they make you feel. Dawn, Meredith & Debbie that's just a few of them I want to thank you beautiful great ladies for putting up with my can be worsen self."
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Sharron Lomax

August 25, 2026

5  out of  5
rating by Sharron Lomax
"They are always very helpful and resolve all my issues quickly and efficiently. Thank you State Farm."
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Sarah Boyd

August 21, 2026

5  out of  5
rating by Sarah Boyd
"Staff is very helpful every time I call!"
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Christina Pfaff

August 21, 2026

5  out of  5
rating by Christina Pfaff
"The office has always taken the time to make sure my experience is easy and done correctly. Even if the technical difficulties are on my end. They will resend the emails as many times as I need them to, even though it takes up their time."
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cstcin12

August 21, 2026

5  out of  5
rating by cstcin12
"Anna was very helpful. Greatly appreciated how quick they solved my issue"
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Joy Lee

August 20, 2026

5  out of  5
rating by Joy Lee
"I highly praise the entire team and Eric. They are all very professional besides being really nice and always with a smile. Check them out. I will never go anywhere else for my insurance!"
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Katie Kern

August 19, 2026

5  out of  5
rating by Katie Kern
"Responsive, helpful and overall I have had a great experience at this location. Convenient that they allow texting for generic questions. I have been with them since 2024. I highly recommend."
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Jennifer Caruthers

August 14, 2026

5  out of  5
rating by Jennifer Caruthers
"Been a customer for 24 years and always have had good experiences the ladies in the office are great and treat us like family"
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Enrique Ayala

August 14, 2026

5  out of  5
rating by Enrique Ayala
"Great customer service and price for my 6 vehicles is great thank you."
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Shauna Marie

August 13, 2026

5  out of  5
rating by Shauna Marie
"Personally have loved this office specifically ever since I was able to legally drive honestly. Will always work with you when need be. Lord knows I have a record and they always have my back when it come down to it 😂🖤"
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Through Burning Eyes

August 11, 2026

5  out of  5
rating by Through Burning Eyes
"Very friendly, & helpful people!"
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Matt Connell

August 10, 2026

5  out of  5
rating by Matt Connell
"Spoke with Dawn, she was very helpful and friendly. Saved me over a $100 a month on car insurance."
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Cortez Kinerd

August 10, 2026

5  out of  5
rating by Cortez Kinerd
"Highly recommend Eric Schrumpf and his staff are very friendly and helpful. You won't go wrong by choosing them to help you with your need for insurance."
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Terry Poore

August 8, 2026

5  out of  5
rating by Terry Poore
"Everyone is always helpful, friendly and knowledgeable. I have enjoyed my experience with this office."
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Dennis McGuire

August 7, 2026

5  out of  5
rating by Dennis McGuire
"Customer service is number one….Debbie is the gal to take care of all your needs!"